These are the best and worst airlines in the U.S., according to new ranking


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An annual ranking of the best and worst airlines in the United States has Delta leading the pack.

The Points Guy‘s third annual list ranked the 10 largest U.S. airlines from best to worst. Criteria included timeliness, comfort, cancellations, pricing, customer satisfaction, lost baggage among others. 

“This report directly reflects the changes in the industry and consumer preferences with shake-ups in our top rankings,” said Brian Kelly, The Points Guy CEO and founder. 

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