A couple from North Carolina is suing Marriott and Kyo-Ya Hotels and Resorts, saying they were not informed about the ongoing hotel workers strike before coming to the islands for their honeymoon.
The class-action lawsuit filed this week states that the couple had only limited services at the hotel, yet they were still charged full price ($2,391) for their five-night stay.
The suit stated,“The hotel provided limited or no housekeeping services, no valet parking service, no room service, no pool attendants, and very limited to no on-site restaurant and bar service,”
Keith Vieira, a former Starwood and Sheraton hotel executive, said “Nobody wins in this. The workers really don’t recover the funds, the tips they would have gotten so they suffer,”