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Disabled veteran says DoubleTree hotel denied military members service: They ‘treated us like crap’


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The DoubleTree hotel in Colorado Springs, Colo., has apologized for a sign banning military members from its bar. (Photo: Getty Images)
The sign preventing military personnel from accessing the hotel bar. (Photo: Aimee Osbourne via Facebook/KOAA News 5)

I wanted to take this opportunity to provide again my sincerest apologies for the situation that took place last week…

Posted by DoubleTree Colorado Springs on Friday, March 15, 2019

Military members who tried purchasing alcoholic drinks at a franchise of DoubleTree by Hilton were denied service, and now two hotel employees are “no longer employed.”  

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Portland Hotel Fires Employees Who Called Police on Guest

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Jermaine Massey posted  videos on Instagram explaining what took place at a hotel in Portland, Oregon on Dec. 23, 2018.

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Tonight I was racially profiled and discriminated against for taking a phone call in the lobby of my hotel room at the @doubletreepdx @doubletree. The security guard “Earl” decided that he would call the police on me, the exact reason is still unclear to me. He said that I was a safety threat to the other guests and that I was trespassing and said that I was a disturbance because I took a personal phone call from my mom in a more remote area of the lobby. The manager who actually called the cops, “Luis” actually asked me AFTER he called the cops, what happened? They already had in their minds that they didn’t want me there so I waited for the cops to show up and when they did, I explained my side of the story and they didn’t want to hear it. They asked me if I had personal items in my room (which of course I did) and asked me to go retrieve them. They told me that since the hotel requested me to leave, that if I didn’t I would be considered a trespasser and would be thrown in jail. I complied and cooperated and was not issued a refund for my room. I packed my stuff and went to another hotel. I cannot believe the level of professionalism that this hotel property had with me tonight. It is never ok to discriminate against guests for the color of their skin and to prejudge them based on your own bias against that race. Earl is a disgrace, calls himself a man but calls the Portland Police Dept on a man who was minding his own business in the lobby of his hotel. I had my hotel key in my hand the entire conversation, he knew I was a guest. He wanted to prove a point and did it in the worst way. Not really shocked that this happened but just extremely disappointed. I will be seeking justice. Believe that. @doubletree @doubletreepdx @hiltonhonors #hilton #hiltonhotels #racism #racisminamerica #racismisreal @shaunking

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The DoubleTree hotel in Portland, Oregon that was at the center of controversy, fired two employees it says were responsible for calling the police on a black guest while he was talking on the phone in the lobby. 

They later posted a statement on Twitter

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DoubleTree by Hilton Hotel Metropolitan – New York City

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Address: 569 Lexington Ave, New York, NY 10022

Phone: (212) 752-7000

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  • 4-star hotel
  • Located in Midtown East
  • Cocktail lounge and grill
  • Exercise room, business center, and meeting space
  • In walking distance of the Museum of Modern Art and  RadioCity Music Hall

 

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DoubleTree Suites by Hilton Hotel New York City – Times Square

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Address: 1568 Broadway, New York, NY 10036

Phone: (212) 719-1600

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  • 4-star hotel
  • Views overlooking Times Square
  • Some skyline or Hudson River views
  • On-site restaurant
  • 10,000 sq ft of meeting space
  • Walking distance to Radio City Music Hall and The Museum of Modern Art
  • 0.9 miles from Central Park
  • 6 miles from LaGuardia Airport

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$4 Off Laguardia AirportParking for Limited Time Only Use Code ‘LGA4’. Daily rates starting at ONLY $5.95 only at AirportParkingReservations.com!

Enjoy NYC at your own pace, use NYC Double Decker All City Pass 3 Days to explore all the famous attractions!

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Learn about Central Park’s history with Central Park bike tours.

Fly to New York for Cheap. Book Now and Get $20 Off. Promo Code: NY20