American Airlines officials said in a statement Saturday that they’d worked with World Scout Jamboree and Charlotte airport officials for weeks to prepare for the expected onslaught of scouts flying home on Friday.
“Unfortunately, getting the Scouts home today has been extremely challenging,” according to the airline statement. “Severe weather the night before resulted in numerous delays and cancellations and increased traffic in the lobby area, which became overcrowded.”
The Scouts “were staged” outside the airport and given water during the day Friday, according to the statement. American Airlines provided pizza at night for those in the lobby, and snacks and drinks at all of its special service counters on each concourse, officials said.